Customer Service info.snhomee@gmail.com
Delivered in 3 to 8 working days.
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No-Hassle 100% Money-Back Guarantee!
We have a 90-day return policy, which means you can apply for a return within 90 days of receiving the item.
Non-Returnable Items: Used, Clearance, promotional, or custom-made items (unless defective), Return requests made after 90 days.
If there is no quality problem, you need to bear the return cost yourself.
To initiate a return, you can contact us at info.snhomee@gmail.com. If your return is accepted, we will send you a specific return shipping label(only supported by FedEx) and instructions on how and where to send the package.
We have overseas warehouses in Houston, Los Angeles, and New Jersey, and the delivery time is 3-8 business days. We only ship to 48 contiguous states and Washington D.C. within the US, excluding Alaska, Hawaii and Puerto Rico..
Each order is delivered by a third-party provider (e.g. FedEx, UPS, Amazon) to the address you provide. Depending on the workload of the logistics company, the estimated delivery time is 5-10 business days (2 business days for order processing and 3-8 business days for delivery). In the event of force majeure, it will delay the processing of the order.
All warranty questions can be consulted by our service email: info.snhomee@gmail.com
All our products carry a 3-year warranty.We would recommend that you read carefully the relevant instructions contained in your user manual.They contain conditions for their correct usage which if not followed will invalidate your warranty.
Snhomee will repair or replace, at our discretion and free of charge to the original purchaser, any parts covered by this warranty that on examination, by Snhomee staff, are found to be defective in material and/or workmanship.
Any unauthorised attempt by anyone other than the manufacturer to repair or dismantle a piece of product will invalidate the warranty. You should never make alterations to the design of the product or adapt it in any way – to do so will invalidate the warranty.
We will not be liable for a products failure in the following circumstances:
You continue to use the product after notifying us of any faults.
The defect arises because you failed to follow instructions as to its storage, installation, commissioning, use or maintenance.
Fabric damage resulting from misuse, negligence, abuse, accident or incorrect cleaning.
Unauthorised or incorrect repairs, alterations and modifications.
Damage to the product from misuse, negligence, abuse or accident.
Damage caused from normal wear and tear.
Damage caused by common carrier abuse or mishandling and any special, indirect, incidental and/or consequential damages.
Upgrade your bedroom with this tech-savvy bedside hub, featuring 20-color adjustable LEDs (remote-controlled) for mood lighting or gentle nighttime guidance. Built-in 2 outlets + 2 USB ports keep devices charged and cords tidy, perfect for lamps, phones, or tablets.
Compact yet spacious (21.8"W x 11.7"D), this organizer includes 4 smooth-slide fabric drawers for clothes, accessories, or linens, plus an open shelf for decor or books. Lightweight, durable fabric lets you move it seamlessly from bedrooms to living areas, offices, or dorms.
Constructed with reinforced metal-wood hybrid legs and scratch-resistant pads, it stays stable on uneven floors while safeguarding surfaces. Supports heavy items like printers or stacked books without wobbling.
Pre-labeled parts and tools enable quick assembly. Use as a living room side table, study organizer, or compact office station. Includes lifetime customer support for replacements or assembly help.
Our shipping costs are calculated based on delivery time, shipping method, and destination. Please refer to the product description for specific details.The exact shipping fee will be displayed at checkout.
Notice: Currently, we only ship to the continental US; we do not ship to Alaska, Hawaii, or Puerto Rico.
Please refer to https://www.snhomee.com/pages/shipping-delivery for specific shipping policies.
Time: We offer a 90-day money-back guarantee, which means you can request a return within 90 days of receiving the item.
Request: The item you send back must be in the same condition as the item you received, unworn or unused, labelled, and in its original packaging.
Fee: If the product has no quality problems, you must bear the return and exchange fees yourself.
If you receive a defective, incorrect or incomplete item, please contact us immediately and attach a photo of the damaged product (if applicable) so that we can promptly re-issue you a good product or refund you.
Notice: Please keep all items and packaging materials until your claim is resolved. For a specific return policy, please refer to https://www.snhomee.com/pages/return-refund-policy
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